New Year, New Fundraising Strategy?

At the start of a new year it’s natural to reflect on the events of the previous year and look ahead to what the new year may bring. It’s the perfect time to review your existing Fundraising Strategy and see whether what you’re doing is working or whether it’s time for a change.

Today more than ever charities need to be able to meet the pressures of maintaining sufficient levels of income from a number of streams and remain agile, adapting strategies and introducing new income streams when needed. This is where a strong fundraising strategy is key.

When we are approached by organisations for support to develop a fundraising strategy they are usually looking to achieve one or more of the following aims:
• To continue current work
• To expand services into new areas of work
• To reduce the risk of over-reliance on a single source of income
• To build up reserves
• To raise more regular long-term funding

A well-developed fundraising strategy will help to provide clarity about your organisation’s aims and priorities while also providing a ‘reality check’ to ensure  these priorities are realistic and achievable. Through the careful research and scoping of opportunities, the strategy will introduce a more targeted approach, increasing the likelihood of success and most effective use of time.

Another, often overlooked benefit of the fundraising strategy is that it encourages a shared responsibility for fundraising across the organisation. This is increasingly important as the new CC20 guidelines from the Charity Commission emphasise that trustees have responsibility for fundraising and should be aware of the strategy and activities taking place.

The scope and depth of a fundraising strategy depends very much on the activity. For example, a three-year fundraising strategy aligned to a business […]

By |January 23rd, 2017|Uncategorized|0 Comments

Social Return on Investment – A brief guide

Last week I attended the Annual Members Exchange of Social Value UK, it was a great event and an opportunity to find out how people from all sorts of organisations, both large and small,  are working with Social Value and Social Return on Investment.

What is Social Return on Investment (SROI)?

Social Return on Investment (SROI) is an approach that measures a broader concept of value than is usually accounted for in cost-benefit calculations. Developed from traditional cost-benefit analysis and social accounting, SROI is a participative approach that is able to capture in monetised form the value of a wide range of outcomes, whether these already have a financial value or not.

An SROI analysis produces a narrative of how an organisation creates and destroys value in the course of making change, and a ratio that states how much social value (in £) is created for every £1 of investment. Put simply, SROI is about much more than just about number, it is about change. It is about the stories of your stakeholders, the difference made. It includes qualitative, quantitative and financial information on which to make decisions.

The seven principles of SROI

I was initially drawn to SROI when I heard about the seven principles – the ideas of stakeholder involvement and transparency were particularly appealing. The principles are:

  1. Involve stakeholders
  2. Understand what changes
  3. Value the things that matter
  4. Only include what is material
  5. Do not over-claim
  6. Be transparent
  7. Verify the result

Six stages in calculating SROI

SROI can be performed as an evaluation of work that has already taken place or a forecast, […]

By |November 21st, 2016|Uncategorized|0 Comments

New Fundraising Rules – Nov 2016

The Charity Commission has released guidance on new fundraising rules that came into effect on the 1st of November as part of the Charities Act 2016. The guidance outlines rules on two key areas.

The first requirement applies where a charity, registered or unregistered, uses a professional fundraiser or commercial participator to raise funds. Broadly, it says that the compulsory written agreements between charities and these third parties must include extra information covering:

    • the scheme for regulating fundraising or recognised fundraising standards that will apply to the professional fundraiser or commercial participator in carrying out the agreement
    • how the professional fundraiser or commercial participator will protect the public, including vulnerable people, from unreasonably intrusive or persistent fundraising approaches and undue pressure to donate
    • how charities will monitor the professional fundraiser or commercial participator’s compliance with these requirements

The second requirement applies to registered charities that, by law, must have their accounts audited. It says that these charities have to include extra information about fundraising in their trustees’ annual report. Broadly, the extra annual statements are about the charity’s:

    • approach to fundraising
    • work with, and oversight of, any commercial participators/professional fundraisers
    • fundraising conforming to recognised standards
    • monitoring of fundraising carried out on its behalf
    • fundraising complaints
    • protection of the public, including vulnerable people, from unreasonably intrusive or persistent fundraising approaches, and undue pressure to donate

In a statement by the regulator, Sarah Atkinson, director of policy and communications at the Charity Commission said: “Many in the sector are working hard to support these changes, and to review their own fundraising practices so that public trust can be restored”. “The new Charities Act provisions will help charities to demonstrate that their donors and the public are treated with respect […]

By |November 21st, 2016|Uncategorized|0 Comments
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    Individual Giving – How can small charities compete with the bigger household names?

Individual Giving – How can small charities compete with the bigger household names?

Many of our clients are small charities (with an annual income of under £1m) and when it comes to Individual Giving fundraising we know that there is often a feeling that there is no point in competing with the ‘big boy’ household name charities. With their bigger budgets, bigger teams, better marketing they are able to reach infinitely more people and generate millions every year through Individual Giving. This reluctance sounds reasonable when you look at it like that – all of those facts are true.

However, research has shown that donors prefer to give to smaller local charities.

Smaller charities feel that they can’t be successful with individual donors as they can’t afford direct marketing, telephone agencies, face-to-face fundraisers. The reality is that donors are sick of these methods – they find them intrusive and often view them as an example of a charity wasting money.

Many small charities support local causes and this again is an advantage, as people like to see the benefit of their donation within their local community. However, a community can go beyond a geographical area and can be a shared interest, action, practice or circumstance.

One study found that donors preferred to support local charities through workplace giving, social media, local media partnerships and events that encourage community participation and connectedness. They preferred raising funds for specific items and stressed the importance of regular communication with donors regarding positive achievements. Social media is a useful tool for small charities as it enables regular communication and allows for responsive interactions.

We know that trust in charities is at an all-time low and that donors are looking to see that their support is having an impact. If you know a donor […]

By |August 24th, 2016|Uncategorized|0 Comments

Trust in Charities – what do the public want to know?

After the events of last year, it’s not news to anyone that public trust in charities is at an all time low. Last month the Charity Commission published a blog covering key areas that charities need to work on to get the message across to the public that their time and money does make a difference. Of course, the focus is firmly rooted on engaging with the Charity Commission but they make some useful points:

1) Be clear about what you are aiming to do and how you make an impact – This is all about public benefit reporting. While you may be clear on what you aim to do, are you telling the story about what you have done and the difference it has made (the impact)?

2) What will you do with money you raise from the public or with the time and energy of volunteers? – What are your plans for the next year? Include these on your website and in your annual report so donors are clear what their money is needed for.

3) Clear, simple accounting that explains your support/ administration and fundraising costs – Accounts should be easy to read (believe us, sometimes they require an accountant to decipher the information).

4) File your accounts on time – Late accounts show up on the charity commission website as ‘overdue’ and may raise alarm bells.

5) Keep up to date with Charity Commission guidance – Ensure trustee emails are registered with the commission so they can send them updates directly.

For the full blog from the Charity Commission look here.

The Commission are also consulting with charities on what they can do to help build trust in charities. Let us know if you have any ideas – […]

By |August 24th, 2016|Uncategorized|0 Comments

Future proof your organisation with a Fundraising Strategy!

Today more than ever charities need to be able to meet the pressures of maintaining sufficient levels of income from a number of streams and remain agile, adapting strategies and introducing new income streams when needed. This is where a strong fundraising strategy is key.

When we are approached by organisations for support to develop a fundraising strategy they are usually looking to achieve one or more of the following aims:
• To continue current work
• To expand services into new areas of work
• To reduce the risk of over-reliance on a single source of income
• To build up reserves
• To raise more regular long-term funding

A well-developed fundraising strategy will help to provide clarity about your organisation’s aims and priorities while also providing a ‘reality check’ to ensure  these priorities are realistic and achievable. Through the careful research and scoping of opportunities, the strategy will introduce a more targeted approach, increasing the likelihood of success and most effective use of time.

Another, often overlooked benefit of the fundraising strategy is that it encourages a shared responsibility for fundraising across the organisation. This is increasingly important as the new CC20 guidelines from the Charity Commission emphasises that trustees have responsibility for fundraising and should be aware of the strategy and activities taking place.

The scope and depth of a fundraising strategy depends very much on the activity. For example, a three-year fundraising strategy aligned to a business plan will look quite different to fundraising for a one-off occurrence, such as a Capital appeal or a big event. It’s important to remember that while the strategy is a ‘road map’ it should be subject to change as external factors require.

If your organisation is thinking of producing a strategy in-house then […]

What does Brexit mean for Charities?

Of course the big news at the moment is the EU referendum, the outcome of which has left many reeling and wondering “what does Brexit mean for charities”? what the sector can expect and how we’ll deal with the implications of what many see as a drastic, unnecessary and ill-informed decision.

It’s very early days (at the time of writing, less than a week has passed) but the rallying cry seems to be that as a sector we have dealt with some ‘difficult times’ so we will be able to ride this storm. As the practical and financial implications will take time to unfold (MP’s are resigning, the pound is falling in value) what is already evident is that racial and class tensions are high and this is where heads of the sector have focused first.

Sir Stuart Etherington, chief executive of the NCVO, wrote in a blog:

“The referendum has thrown into sharper contrast than ever previously a division in the United Kingdom. Questions of social mobility will rightly now come to the fore again. And we can hope that the racial tensions stoked so crudely and cruelly during the campaigning do not linger, but the risk of this is clear. We must now play our role in healing these divisions. We can and must help people in the communities we work with to understand, respect and cherish each other.”

His views were echoed by Neil Cleevely of Navca who said:

“The ability of local charities and community groups to bring together people from different backgrounds and experiences for the common good is more vital than ever. I am sure that our members will do what they always do and unite people to tackle the economic and […]

Recruiting for a Fundraiser?

We are often approached for help with recruiting a fundraiser or asked to provide interim support during times of recruitment to cover maternity leave, sabbaticals or restructure.

Our experience of support has highlighted how recruitment is a minefield! We know that for many, the costs of recruitment are off-putting – our recent research has shown that options range from around £80 for a simple advert through to the recruitment consultant route which can cost up 20% of the total salary.

Unfortunately it’s not as easy as simply going for the cheapest option. We know from our clients that it’s increasingly difficult to find the right people, so you need to make sure your advert reaches as many jobseekers as possible. You also need to think carefully about what you can offer them – it’s competitive out there and you need to make sure that your offer stands up against all the rest.

We spoke to some job seekers via social media and here’s what they told us:

Where they are looking for jobs

The main place people are looking for a fundraising job is online and via the following sites:

What they are looking for

  • Clarity on who the organisation is and what they do – they wanted to know whether the organisation mission was something they could get behind.
  • Job title – people are naturally looking to progress, […]
  • Charity Fundraising Trustee duties
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    Charity fundraising for trustees – 6 principles at a glance

Charity fundraising for trustees – 6 principles at a glance

The Charity Commission’s new Fundraising Guidance for Trustees (CC20) was published earlier this week. This latest version comes after a period of consultation and amidst much speculation and criticism. There are concerns amongst the sector that the new guidance has come too soon as it will need to be amended again once the code of practice passes from the Institute of Fundraising to the new Fundraising regulator but for now, here are the 6 key principles of taking responsibility for your charities fundraising, trustees need to be aware of:

1.Planning effectively

This is about you and your co-trustees agreeing or setting, and then monitoring, your charity’s overall approach to fundraising. Your fundraising plan should also take account of risks, your charity’s values and its relationship with donors and the wider public, as well as its income needs and expectations. See section 4.

2.Supervising your fundraisers

This is about you and your co-trustees having systems in place to oversee the fundraising which others carry out for your charity, so that you can be satisfied that it is, and remains, in your charity’s best interests. It means delegating responsibly so that your charity’s in-house and volunteer fundraisers, and any connected companies, know what is expected of them. If you employ a commercial partner to raise funds for your charity, the arrangement must be in the charity’s best interests and comply with any specific legal rules and standards that apply. See section 5.

3.Protecting your charity’s reputation, money and other assets

This means ensuring that there is strong management of your charity’s assets and resources so that you can meet your legal trustee duty to act in your charity’s best interests and protect it from undue risk. It includes ensuring that […]

Capital Fundraising – planning your campaign

Last month we were delighted to be invited to attend the opening of the Chris Bryant Centre in Erdington and to meet HRH Princess Anne! The multi-million pound project has taken over 10 years from concept to completion and we have been involved in capital fundraising for 5 of those, securing funding from a range of Trust and Foundations.

The project spanned the build of Phase 1: The Orchard (83 supported flats), Phase 2: The Coppice (Hand in Hand nursery and training rooms), and Phase 3: The Vineyard. 34 new affordable self-contained flats, complete with kitchen and ensuite bathroom facilities, as well as a brand new community sports hall (The Chris Bryant Centre), modern training and conferencing facilities, and Eden-more than coffee, YMCA Birmingham’s social enterprise scheme that employs residents and people from the local community.

Capital Fundraising can be tough – and it can take a long time. But we’ve done enough of it to know that what’s required is planning, preparation and perseverance!

Every capital fundraising campaign is different and therefore the level of detail, its impact on the organisation and the amount of time it will take to achieve funding will vary. However, there are some basic steps which apply to all:

  1. Define Goals – What are you raising the money for and roughly how much will it cost? Each goal of the campaign will have an associated cost, at this stage this will be rough figures but it helps to build a picture of the scale of your fundraising requirements.
  1. Identify Resources – Ensuring you have the necessary resources to meet your goals. This can include trustees and staff members with experience or skills relevant to the task, the potential donor base, new donors, […]